Online Security

Your security is important to us. These pages are hosted on secure servers which encrypt all sensitive data.

Payment Methods

We accept the following credit and debit cards:

Maestro accepted MasterCard accepted VISA Credit accepted VISA Debit accepted VISA Electron accepted Card (Sage Pay) logo

Terms & Conditions

When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between Paradise Park and yourself.

  1. We cannot issue any refunds, returns or exchanges.
  2. Prices are inclusive of any applicable taxes and there are no surcharges whatsoever. Once you have paid, we will not increase the price of your tickets.
  3. Tickets are valid only for the date specified. Please bring your booking reference number and/or email print out with you on the day of your visit.
  4. Tickets can only be used once.  Once validated at our reception and entrance and access gained to the Park, the ticket will be void.  All and any tickets/vouchers will be retained by our reception staff.
  5. Possession of the E-ticketing unique number or barcode will be regarded as proof of purchase and will entitle you to the relevant number and type of tickets purchased.
  6. When a family ticket is presented, all members of the group must enter the Park at the same time.
  7. Once purchased, on-line tickets may not be used in conjunction with any other offer. No ticket may be resold.
  8. Online tickets do not guarantee fastrack entry.
  9. All purchasers must have a personal email address for use with this system, which will be added to our emailing database, but never passed to any other company.  You must inform us if you wish to unsubscribe.
  10. Prices displayed on the site are subject to change without notice.
  11. Any discounts or offers on-line are available for limited quantities and periods only and shall not be available for bookings made by phone or in person.
  12. Only children under 3 years are admitted free of charge.  Additional tickets will be available to purchase at admissions if required at normal entrance prices.
  13. Persons under the age of 16 must be accompanied by a responsible adult, aged 18 or over at all times and children must be supervised at all times around the Park.
  14. Guests are reminded that for technical, operational, weather or other reasons, any attraction or facility may be altered, changed, closed, removed or be otherwise unavailable without prior notice. 
  15. The management reserves the right to refuse admission for whatever reason.
  16. No dogs or pets admitted except for fully registered assistance dogs in a harness (proof of registration may be requested).
  17. Credit card transactions are made on a separate secure server with full encryption of all credit card data.  Your credit card details and personal information will not be shared with any other company or organisation.
  18. Credit card payments use secure gateway “SagePay” and all transactions are with Barclaycard Merchant Services.
  19. All transactions will be in sterling.
  20. All normal terms and conditions of entry to Paradise Park apply.
  21. Disabled visitors pay the full individual entry rate. Those visitors that receive DLA/PIP disability payments are eligible to bring one essential carer free of charge subject to DLA/PIP written evidence. Please note the evidence provided must be dated within the last two years. If evidence is not brought or not in date a full charge for entry will be required. Carers must be aged 16 or over.